Willie & Roo Shipping Policy
SUBSCRIPTION BOX SHIPPING:
- We offer aĀ low flat rate of $3.00Ā to addresses in the continental U.S. and a low flat rate of $5.00 to Alaska and Hawaii for all our monthly subscription box options.
- Subscription boxes are shipped to all subscribers on the same day every month. (usually the 29th or 30th)
- All shipments are sent via USPS Priority Mail with the goal of delivering all boxes to our members by the 1st day of each month.
- At this time, we only deliver to customers in the United States.
ALL OTHER SHIPPING:
- Shipping costs forĀ non-subscriptionĀ purchases will vary based on weight and destination.
- Non-subscription items will be shipped within 2 business days of the order date.
- Customers will select their preferred shipping methods based on available options at the time of purchase.
- At this time, we only deliver to customers in the United States.
LOST OR MISSING SHIPMENTS:
- If USPS tracking shows that your package has been delivered, but you have not received it, please double check with neighbors to make sure it wasn't delivered to them by mistake.
- Still nothing? No worries! Simply contact us at shipping[at]willieandroo[dot]com and we'll take care of you. šĀ