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We don't want you to just be "satisfied" with your purchase!

We want you and your pets to be truly happy with everything you order from Willie & Roo.
That's why every purchase is backed by our exclusive "100% Happiness Guarantee"!

We’re big fans of keeping things simple, so we made this as simple as we could.

IF YOU'RE NOT HAPPY WITH YOUR PURCHASE FOR ANY REASON, LET US KNOW AND WE'LL MAKE IT RIGHT

No restrictions. No loopholes. Just our promise that we won't stop until we've made sure you're happy.

We're committed to this guarantee because we're determined to always do right by our customers.
All that we ask in return is that you do right by us. 🙂

Please send all requests to happiness[at]willieandroo[dot]com and let us know why your purchase failed to meet our 100% Happiness Guarantee. One of our dedicated humans will respond to you within 24 hours.

YOUR HAPPINESS ISN'T JUST OUR GOAL,
IT'S OUR GUARANTEE.